Hi,
I have a situation where reversal for cleared incoming payment is not hitting bank account thus causing balance in bank and GL clearing account is not correct.
Normally, user will post repayment due (installment, unscheduled repayment) by FNM1. This transaction will hit
Dr Customer
Cr Loans Account
Then, our practice is to post incoming payment through FB05
Dr Banks
Cr Customer.
To clear incoming payment and repayment due, then go to FZNB, which will hit
Dr Customer
Cr Loan GL Clearing
Dr Loan GL Clearing
Cr Customer.
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Now, user need to reverse thru FNM3 and entries as below :
Dr Loans
Cr Customer
Dr Customer
Cr GL Clearing
Now the result will cause
Dr Bank - (should be reversed)
Cr Clearing - (should be reversed)
For current solution, user has to clear balance in bank and GL clearing manually by posting
Dr GL Clearing
Cr Bank
User feels its a hassle for them to perform another extra step. Any gurus, please help to solve this issue.