Here's ther problem:
I have 2 checks (#37931 and #38176) that were issued in fiscal year 2010 that have been lost by the recipient. As a result, I need to void these checks and reissue payment. The checks were issued out of company #####. At the end of October, Accounting Clerk did a posting to clear the intercompany account. This clearing document took her apparently over 4 hours to post, so it cannot be reversed.
However, this clearing document is preventing the checks from being able to be voided. If we try to void the checks, we get the following message.:
Document #### 2000004550 is not purely a clearing document.
Message no. FS 601
Diagnosis
Payment Document ##### 2000004550 is company code ##### also contains the clearing docuement number 100000777 in addition to its own clearing document number. As a result the documents cannot be reversed after resetting the cleared Items.
System response
The payment cannot be reset.
Procedure
Check the data entered and correct your entry, if necessary.
If the payment for document ##### 2000004550 is really to be reset, the cleared items 100000777 have to be reset prior to this
Can someone think of a better way to handle this correction as you can see the clearing step took 4 hours to complete..